Privacy Policy

Effective Date 01 March 2025

Last Updated:01 March 2025

Introduction

At Loreley.co.za, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information.

Information We Collect

We collect information from you when you visit our website, use our services, or make a purchase. The information we collect may include:

– Personal Information: Name, email address, phone number, and other contact details.

– Payment Information: Credit card details and billing address (processed securely by our payment gateway).

– Usage Data: Information about how you use our website and services, such as pages visited and time spent on the site.

– Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather information about your usage.

How We Use Your Information

We use your information to:

– Provide and improve our services.

– Process transactions and manage payments.

– Communicate with you regarding your account or order.

– Send promotional materials and updates about our products and services.

– Conduct market research and improve our website and services.

Sharing Your Information

We do not share your personal information with third parties except as described below:

– Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and services.

– Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

– Business Transfers: If we are involved in a merger, acquisition, or other change of control, your information may be transferred to the new entity.

Your Rights

You have the right to access, correct, or delete your personal information. You can also withdraw your consent to the use of your information at any time. Please contact us if you wish to exercise any of these rights.

Security Measures

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is perfect, and we cannot guarantee complete security.